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About Alternative Home Care Specialist


Welcome

Alternative Home Care provides care services in the home or community for individuals with disabilities and those whose situational need may be temporary. We provide staff that can help with errand running, doctor appointments, hospital stays, minor housekeeping, medication reminders, bathing, feeding, personal care, etc. It is the vision of Alternative Home Care provides Quality Home and Community Personal Care Services based on NEED not GREED which will enhance the lives of Waiver Consumers and allow them to thrive in their home and in their community.

Our Mission

The company was started with the mission of providing the best care services in our area. Throughout the years, we have not strived to become the biggest, but we are still committed to being the best provider available. We are steadfast in providing excellent personal care services for Louisiana’s Region 4 Waiver Consumers in their homes and in their community.

about

Our Company

Our company has been in business for 23 years. Honesty, integrity, compliance are words that describe our core culture. If we believe that you are better off finding care somewhere else...we will tell you that. We want the best for the client. Unfortunately, we have to be selective about who will accept. When we take you, it's because we know we can help you.

Once a client is approved or transfers from another agency we send a manger to assess the needs of each client. Some clients have medical needs; some may need help with community activity involvement. Next, we match up our new client with one of our certified employees. Finding the perfect match is the real key to a successful long- term client relationship, and it is a job that we do not take lightly. If you are going to have someone come into your home for an extended period, you have to like and trust them, and the available schedules have to work. It is not an easy task, but that is what we are here for. That is one burden we can take off of the family

We have clients who have been with us for years and they tell us that they won't go anywhere else. That makes us feel good when we hear that because that's our goal. Provide the best quality care for our client and provide our employees a great place to work; that treats them with respect for the hard job they have to do on a daily basis.

Calls come in every day where the person says they called because someone told them to reach out to us, because at Alternative Home Care, we help people. That is 100% true. We take pride in that. If we don't have the answer for you, we will direct you to someone who can help you. If we don't offer a particular program, we know of other places that do.

Our Team

The staff of Alternative Home Care is required to follow strict guidelines for services provided. Caregiver quality is of highest importance to our clients. Each employee undergoes criminal background checks, motor vehicle violation checks, license and insurance checks, drug screens, CPR and First Aid training, in office and online testing and training programs. All these efforts are our best efforts to ensure our clients well being and quality of life enrichment throughout their time with our service. Some of our clients and staff have been with us for over 20 years.

Most of our staff has a lot of experience, a lot of longevity with our employees. Everybody is knowledgeable in what they have to do, the guidelines they have to follow. We are compliant with all of our state requirements to ensure that we will not be violating any rule or regulation in order to provide the best care for our clients. In fact...we are over-compliant. We go above and beyond on areas that are not required by the state.

Carl Kephart

Carl Kephart

CEO

Contact: info@AltHomeCare.com

CEO

Contact: info@AltHomeCare.com

Carl is the successor CEO to the founder of Alternative after 20 years of established success. He took over leadership at the beginning of 2015. Before this current role, he was the founder and controller for a sister company in Baton Rouge. Carl adds financial acumen to the operational expertise that was already in place when he acquired the company. What attracted him to the business was the company policy of strict compliance, impeccable record keeping, and superior reputation. He looks forward to utilizing the well working systems in place as the business expands and adjusts into the future.

Mitzi Pourciaux

Mitzi Pourciaux

Lead Staffing Coordinator -

Mitzi has a long history of serving in leadership roles at Alternative and other agencies.

Lead Staffing Coordinator

Contact: mpourciaux@AltHomeCare.com

Mitzi has a long history of serving in leadership roles at Alternative and other agencies. With over 5 years at Alternative, she leads the staffing and scheduling department to coordinate caregivers' schedules with clients needs. This is demanding job and is the essence of the business' efficiency of operations. When clients' needs are this important, she takes meeting those needs very seriously. With a combination of professionalism and caring that is rare to find, Mitzi performs her duties with excellence consistently. Our clients and their families will surely get to know and love her during their time under our care.

Lisa Marie Martin

Lisa Marie Martin

Assistant Director -

Lisa Marie Martin has been with Alternative Home Care since the beginning.

Assistant Director

Contact: Lmartin@AltHomeCare.com

Lisa Marie Martin has been with Alternative Home Care since the beginning. She has been in the leadership role for over 20 years. There is nothing that she hasn't encountered before and knows instantly how to handle it calmly and who best to contact for help. The daily issues that arise when working with hundreds of employees, clients, and families could be enough for multiple people to have their hands full. Her ability to be resourceful, strong, and understanding at the same time make her uniquely qualified to bare the demands faced regularly in her position.

Gloria Berthelot

Gloria Berthelot

Registered Nurse

Contact: gberthelot@AltHomeCare.com

Gloria takes the home care service to a new level of care by providing the level of professional nursing care which almost no other agency employs. With director of nursing credentials for hospitals and several years with Alternative, Gloria brings the home care we provide to a standard well above the norm.

Cindy Mouton

Cindy Mouton

Billing coordinator

Contact: cmouton@AltHomeCare.com

Billing, AR, invoices, staffing review, and compliance are daily functions for the billing department which Cindy manages.

Gail Steib

Gail Steib

Case Manager

Contact: Gsteib@AltHomeCare.com

Gail holds a masters degree in social work and has many years of leadership in caring for the needs of clients with disabilities. Her tenure at Alternative includes over 10 years and is vital to the life of our office.

Hazelann Yongue

Hazelann Yongue

Training Coordinator

Contact: hyongue@AltHomeCare.com

Hazelann manages the strict training program for our staff. As a certified CPR and First Aid instructor and with more than 10 years of service to the staff of Alternative she coordinates initial training upon hire, compliance continuing education, and continuing employment qualifications. It is a lot of data and policy to keep up with and Hazelann always manages to deliver it with a smile.

Brooke Lopez

Brooke Lopez

Receptionist

Contact: blopez@AltHomeCare.com

You will likely see Brooke's smile at the front desk or hear her greet you when you call the office.   She has a depth of knowledge in many aspects of the business and can answer your questions quickly and accurately.

Loraine Knott

Loraine Knott

Records Coordinator

Contact: lknott@AltHomeCare.com

Loraine has added her cheer and efficiency to the office of Alternative for many years.

ALTERNATIVE HOME CARE SPECIALISTS
1220 Eraste Landry Road Lafayette, Louisiana 70506
Phone Number:
337.233.0545
Fax Numbers:
337.233.0546
337.233.2490
Email Address:
info@AltHomeCare.com